Today, Wednesday 11th March 2026, we experienced IT connectivity issues with our servers. This meant staff were unable to log into their PCs or access clinical systems when the practice opened at 8:00am. This also affected our phone systems and resulted in delays in answering calls
Although the issue has now been resolved, there may still be delays while staff work through a backlog of calls, online forms and requests.
We kindly ask patients to please be patient and understanding while our team works through this. The issue was outside of staff control, and our team are doing their best to respond as quickly as possible.
The issue has been reported to our IT provider (ITS Digital) and is being investigated.
Thank you for your patience and understanding.
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