Ivel Medical Centre
Ivel Medical Centre in Biggleswade aims to provide the highest quality healthcare to patients. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
We would ask all Patients to bear with us at the present time due to our shortage of permanent Practice Doctors due to resignations.
The Practice is being assisted by visiting Doctors who have full access to Patients’ medical records and will be able to assist with all medical problems. During this time it may be that an appointment is offered with one of these Doctors rather than the Patient’s Regular Doctor
Medical emergencies will be seen the same day, however there may be occassions when there is a wait in the Practice to see a Doctor.
During this period Patients who have routine medical conditions may be asked to wait slightly longer to obtain a routine appointment
We would appreciate your patience during this period
New On line services are now available.
(Access is via the buttons at bottom of this page once you have been given your user log-in.)
Anyone wishing to use our new on-line facilities to request repeat prescriptions can now do so - please contact Reception to request a user log-in and password. (Patients who have been using the old prescription request service must also be given a new log-in and password as the old system is no longer running). We apologise for any inconvenience caused during this change over period. Please contact the Surgery if you have any queries or concerns.
There are also a number of routine Doctors appointments you can book on-line - again contact Reception for a log-in and password.
Does your repeat prescription say "Dispensing Patient"?
Look at our Prescriptions page for details of a new service.
Patient Participation Group.
The practice has set up a Patient Participation Group and the next meetings will be on Thursday 31st May and Thursday 19th July. To join the group email jackiedawson@nhs.net or ring the surgery and ask to speak to Jackie. We are also looking for "virtual" members - so if you are contactable by email and would like to be involved but not necessarily attend the meetings please email Jackie on the address above.
Opening Hours
See the appointments page for full details of our opening and consulting times.
Patient Feedback
We have listened to the comments made by our Patients and we are pleased to advise that we are now offering routine appointments (which must be booked in advance) between 7.00 am - 8.00 am weekday mornings and some Saturday mornings.
Additionally contact with us should now be easier with our new telephone system.
We would appreciate any feedback on our service - your comments can be emailed to us via the Contact Us section of the website.
(Site updated 02/05/2012)